Étape 1 / 4 - Accroche

Observe & Think

Avant toute explication, active ce que tu sais déjà.

Your Turn

Think about the last professional email you wrote or received. What made it clear - or confusing? Write 2-3 ideas in English.

There is no single right answer here. The goal is to activate what you already know before going further - this chapter is about writing clear, professional emails and reports in English.
Étape 2 / 4 - Vidéo

Watch & Understand

Business Email Writing Masterclass - Tips & Mistakes

Before watching

What are the 4 main parts of a professional email, in order? Write your prediction.

While watching

Match each part of an email to its function.

Subject line
Greeting & opening
Closing & call to action
After watching

What is the biggest email mistake you want to avoid from now on? Explain why in 1-2 sentences.

Étape 3 / 4 - Document

Read & Analyse

British Council · "Email Writing Made Easy: A Guide to Writing Business Emails"

britishcouncil.my - Blog, 17 Jan 2025 British Council

Email Writing Made Easy: A Guide to Writing Business Emails

Clear, professional email communication is essential in business to make sure your messages are clear and effective. This guide will help your team learn how to write an email that makes a strong impact, from crafting an effective subject line to using the correct email format and signing off properly.

How to write a good subject line. The subject line is the first thing your recipient sees, so it needs to be clear and to the point. A strong subject line should give a quick idea of the email content and encourage the recipient to open it.

How to start the email. Begin with a polite greeting and address the recipient appropriately. For professional emails, use formal greetings like "Dear [Name]" or "Dear Sir/Madam" if you're unsure of their name. After the greeting, briefly explain why you are writing, so the purpose of your email is clear from the start.

How to write the body. The body of your email should be clear, concise, and focused. Avoid long, complicated sentences. Stick to the main point and make sure your message is easy to understand. If you need to include several points, break them up into short paragraphs.

How to end the email. Politely wrap up with a clear call to action if necessary. Use a formal closing like "Best regards", "Kind regards", or "Sincerely" followed by your email signature.

Strong email communication is key to your team's success. Ensuring they know how to write clear, professional emails boosts productivity, builds better relationships, and avoids misunderstandings.

Words: ~240  ·  Level: B1  ·  Topic: Business Writing & Email Etiquette

Tu retrouveras ce document dans S'exercer pour travailler la compréhension écrite en détail.
Étape 4 / 4 - Vocabulaire

Key Vocabulary

8 termes essentiels, extraits directement du document.

subject line
the short summary shown before opening an email"The subject line is the first thing your recipient sees, so it needs to be clear and to the point."
greeting
the polite opening words of an email (e.g. "Dear...")"Begin with a polite greeting and address the recipient appropriately."
to follow up
to write again about a topic already discussed"I'm writing to follow up on our recent conversation about [Topic]."
to attach / attachment
a file sent along with an email"which I've attached for your review."
call to action
a clear instruction telling the reader what to do next"Always end your email with a clear call to action."
closing / sign-off
the final polite phrase before your name"Use a formal closing like 'Best regards', 'Kind regards', or 'Sincerely'."
to proofread
to check a text carefully for mistakes before sending it"Make sure you double-check for any spelling or grammar mistakes."
tone
the overall feeling or attitude conveyed by a text"It's important to use formal and clear language to maintain the right tone."

Quick Sort

Classe ces éléments dans la bonne partie de l'email : Opening, Body, Closing.

Opening

subject line, greeting

Body

follow up, attachment

Closing

call to action, sign-off

Le subject line et le greeting ouvrent l'email ; le follow up et l'attachment concernent le contenu du message ; le call to action et le sign-off le referment.
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